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Can I split one order into multiple shipping addresses?Yes, that’s possible. Just let us know how you’d like the order to be divided and where each part should go — we’ll handle the rest.
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Do you offer packaging or labeling services?We do offer labeling services, such as brand neck labels or size tags. However, custom packaging is not currently available.
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Can I reorder the same design later?Absolutely. We keep your design on file, so reordering the same item in the future is simple and easy — just let us know when you're ready.
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What printing methods do you offer?We offer a variety of printing options including screen printing, DTG (Direct to Garment), and DTF (Direct to Film). We’ll help you choose the method that best suits your design and fabric type.
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Which method is best for my design: screen print, DTF, DTG, or embroidery?We’ll review your design and suggest the most suitable method based on its complexity, color, fabric, and overall purpose. Our goal is to make sure your print looks great and lasts well.
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Can you print on both front and back?Yes, of course. You can print on the front, back, sleeves, or even custom locations — just let us know your preferences.
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Do you offer sample prints before full production?Yes, we do. If you'd like to see a sample first, we’re happy to produce one to make sure you're fully confident before moving into full production.
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Can I request a specific fabric or color?Yes, absolutely. We can work with your preferred fabric and color — but please note that fully customized materials typically require a minimum order of 100 pieces.
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Do you offer help with product design or tech packs?Yes, we do. If you need assistance with creating a design or a tech pack, our team is ready to support you in developing a clear and production-ready concept.
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Can you match my brand’s color exactly?For sure. We’ll match your brand’s color based on the data or sample you provide. If needed, we can also produce a color sample first to ensure it’s just right before we move forward.
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Is it possible to create a new clothing pattern or size chart?Yes, it is. We can create a custom clothing pattern or follow a specific size chart according to your request — just let us know the details and we’ll make it happen.
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MOQ / minimum orderIt depends on your design. If you're ordering a standard T-shirt with simple printing like DTG (Direct to Garment) or DTF (Direct to Film), there’s no minimum — you can order just one. However, if your design involves customizing the garment itself — like changing fabric color, adding different panels, or modifying the cut — then the MOQ is 100 pieces, as it requires full-scale production from scratch. If you're unsure, feel free to share your idea — we’ll let you know what’s possible.
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How long does it take for production processProduction time depends on a few things — like the quantity, level of customization, and our current production line schedule. In general, most orders take around 2 weeks, but it can vary. Since every order is different, the best way to get an accurate timeline is to send us a quick message or start a chat — we’ll give you a clear estimate based on your nee
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Where are you based?Our production facility is based in Boyolali, Central Java, Indonesia — a region known for its strong textile and garment industry. The location gives us easy access to both local and international shipping routes, so your orders can move quickly and efficiently. We also work with a trusted delivery team to ensure everything arrives safely and on time.
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